Shipping & Returns
Processing Time
All orders are processed within 2 to 3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within [number] hours.
Customs, Duties, and Taxes
Highmerica is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Highmerica is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Refund Policy
We do not offer refunds on purchases made through our website.
Cancellation
Once an order is placed and payment is completed, it cannot be canceled or refunded.
Exchanges
We do not offer exchanges for products purchased on our website. All sales are final.
Damaged or Defective Items
In the event that you receive a damaged or defective item, please contact us immediately. We will work with you to address the issue and provide a suitable resolution.
Contact Us
If you have any questions or concerns regarding our Shipping and Refund Policy, please contact us:
-
By email: Highmerica@gmail.com
-
By visiting this page on our website: https://highmerica.com